Before You Give Away an Old Device: What to Check First

Contributor Nov 4, 2024
Before You Give Away an Old Device: What to Check First
A few careful steps before handing off an old device can protect your personal data.

Donating or selling an old phone, tablet, or laptop? Work through this checklist to make sure your personal data is properly removed beforehand.

Summary

18 items · 20 to 60 minutes depending on device type

Key takeaways

  1. Signing out of accounts before wiping a device prevents others from accessing your data.
  2. A factory reset alone may not remove all data on older or non-encrypted devices.
  3. Removing SIM and memory cards is a separate step that a factory reset does not cover.
  4. Phones, tablets, and laptops each have different steps; treat them individually.
  5. Keeping a record of what you did protects you if questions come up later.

Why this matters before you hand anything over

Giving away a phone, tablet, or laptop feels simple until you realize how much personal information those devices hold. Saved passwords, banking apps, old messages, stored photos, and linked accounts can all remain accessible to the next person if you skip the right steps.

A factory reset wipes most user data, but it does not always remove everything, and it definitely does not sign you out of accounts or remove physical storage like SIM cards. The checklist below works through each category in order, so nothing falls through the gap.

If you are also setting up a replacement device at the same time, see the tablet setup walkthrough for getting started on the other end. For broader account security habits worth building, these practical device security steps cover the day-to-day basics.

Account sign-out and deauthorization

Sign out of your Apple ID, Google account, or Microsoft account from within the device settings, not just from individual apps. Must
Disable Find My Device (iPhone: Find My; Android: Find My Device; Windows: Find My Device in settings) so the new owner can complete setup. Must
Sign out of any payment services such as Apple Pay, Google Pay, or PayPal that are linked to the device. Must
Deauthorize the device in any apps that limit the number of authorized devices, such as digital media or subscription streaming services. Should

Data backup

Back up photos, videos, and documents to a computer or cloud storage before doing anything else. Must
Export or save any app data that does not sync automatically, such as health data, offline notes, or game saves. Should
Write down or export saved passwords from a password manager or browser before wiping, if you have not already synced them elsewhere. Must

Physical components

Remove the SIM card from any phone or tablet that uses one; a factory reset does not touch it. Must
Remove any external memory card (microSD or similar) from the device's card slot. Must
Check for any paired accessories (smartwatch, Bluetooth keyboard, stylus) and unpair them from the device before the reset. Should

Factory reset

On a phone or tablet, use the official reset option in settings (usually under General or System) rather than third-party tools. Must
On a laptop, use the built-in reset option that includes a full drive wipe, not just the quick reinstall option. Must
Let the reset complete fully without powering off the device mid-process; interrupting it can leave the device in an unusable state. Must
On older Android devices without built-in encryption, consider encrypting the device first under settings, then running the factory reset for a more thorough wipe. Should

Post-reset checks

Power the device back on after the reset and confirm it shows the initial setup screen rather than your old account or home screen. Must
Check that your account no longer appears under the device list in your Apple, Google, or Microsoft account online. Must
Remove the device from your phone carrier's account if it is linked to a plan or device protection program. Should
Take a photo or make a written note of the steps you completed and the date, in case questions come up after the handoff. Nice to have

Tools you will need

You do not need specialized software for most of these steps. What you do need is access to a second device or computer for signing into accounts online, and enough time to let a factory reset finish without interrupting it.

Required

A second device or computer

Used to sign into accounts online and verify that the old device no longer appears in your account's device list.

Required

Cloud storage account

Used to back up photos, documents, and other files before the factory reset.

Required

SIM card removal tool or small paperclip

Used to eject the SIM card tray on phones and tablets that do not have an exposed slot.

Optional

Password manager

Used to confirm all saved credentials are synced before wiping the device.

Optional

Pen and paper or a notes app

Used to record which steps you completed and the date, for your own reference after the handoff.

A few things people commonly overlook

Disabling Find My Device is not optional

If you hand off an iPhone with Find My still active, the next person cannot complete setup or use the device. The same applies to Android's Find My Device. Both features are designed as theft deterrents, and they work by locking the device to your account. Sign out of your account and confirm the feature is off before the reset, not after.

One issue that catches people off guard: many apps store data in cloud accounts, not just on the device itself. Deleting an app does not delete the cloud account behind it. You may want to delete the account from within the app settings before removing the app, particularly for anything tied to payments, health records, or personal messages.

Location history is another area worth checking. Many platforms store a detailed log of where you have been, and that log lives in your online account rather than on the device. If you want that history cleared, you need to do it through the account settings on the platform's website. For more detail on how location data moves and where it ends up, the article on how location data is collected and sold is worth a read.

On the security side, your phone's privacy settings may also be sharing more than you expect. Reviewing which phone privacy settings are worth changing before you wipe the device is a good habit, especially if you have had the device for several years and the defaults have changed in the meantime.

Topics Tech Made Simple Devices & Gadgets

The content on this site is for informational purposes only and is not a substitute for professional advice. Always consult a qualified professional for guidance specific to your situation.